Warranty

We offer a 2 year limited warranty on all of our restored antique lighting, custom lighting and rewires and lighting restorations. See details below.

If you have a product that qualifies for the warranty, contact us at 1 888 527 1825 or via email at info@tocl.ca. We will discuss the nature of the problem with you and determine the best remedy. If we ask you to return the product to us for inspection, we will contact you within 3 working days of receiving the product with an evaluation of your claim, and intended remedies.

Service
All fixtures sold by us but exempt from the warranty for any of the above reasons can be serviced by us with a minimum service intake fee of $50. All other charges are to be determined based on the scope and severity of the work required.

TERMS AND CONDITIONS

 

Light Bulb Instructions

It is our goal to provide complimentary incandescent light bulbs with your purchase
We recommend the use of long life brass base light bulbs

B10 Chandelier style Candelabra Base, B10 Chandelier style Edison Base and G16.5 Candelabra Base always point upright.(base down) NEVER INVERTED

Maximum Wattage stickers are listed in the holder, on the socket or on the back plate. DO NOT EXCEED MAXIMUM WATTAGE PER SOCKET

All fixtures are safe for Compact Fluorescent Light bulbs (not included)

DO NOT USE Halogen Light bulbs

If you have any questions over wattage, please contact us

 

Electrical & Installation

Surface and wall lighting are CSA approved.

Surface and Wall lighting are CSA approved

Exterior Lamps, Table Lamps and Floor Lamps are wired with CSA components

Ceiling, Wall and Exterior fixtures are supplied with appropriate mounting hardware unless noted and install into standard electrical boxes. This is exclusive of fixtures where the weight of the fixture exceeds the rating of the electrical box.

All hardwired fixtures are to be installed by the standards of the Electrical Safety Authority in Canada. Fixtures must be properly installed and inspected to validate this warranty

If you have any questions regarding installation requirements, please contact us

Finish Care


Our high-quality finishes are either lacquered or waxed to prevent tarnishing or discolouration.

Interior

For lacquered finishes use a clean damp cloth to remove dust that may accumulate on the fixture and a paper towel to remove any streaks. DO NOT USE any cleaning sprays, solutions, solvents or abrasives.

Interior & Exterior


For waxed finishes use a clean damp cloth to remove dust that may accumulate on the fixture. DO NOT USE any cleaning solutions, solvents or abrasives. Waxed finishes are waterproof and protect lighting fixtures against discoloration.

Limited Warranty


Restored antique lighting and custom manufactured lighting are under warranty to the original purchaser for 2 years from the purchase date providing that the fixtures meet the requirements and specifications outlined in Light bulb
Instructions and Electrical and Installation

ALL hardwired fixtures are to be installed by certified electricians as per the Ontario Government Law c/o Electrical Safety Authority for this warranty to e valid

What our warranty does not cover


- Glassware, lamp shades, candle sleeves, crystals and porcelain lithophane panels
- Light bulbs
- Rewires and alterations by a third party
- Accidents or evidence of misuse, abuse or alteration
- Changes in lacquered and waxed finishes through improper unpacking, handling, cleaning, climate change and or other corrosive elements
- Improper installation
- Natural variations in finish through lacquer or wax
- Damage by improper use of light bulbs
- Age, natural patina or original manufacturing elements on antique lighting
- Vintage or salvage goods, which are sold as is or marked final sale
- Cost of removal, delivery and re installation
- Transfer of ownership
-
We will repair any defective products covered under the warranty that are returned to the showroome showroom.

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