Shipping Information


UPS

UPS is our preferred carrier in the US and Canada and we use them for most shipments. Tracking numbers are provided to all clients who have shipments via UPS.

Canada & US Post

Smaller packages are best suited for Canada Post due to the time and ease of delivery. All Canadian priority and US Shipments are accompanied with tracking numbers and supplied to clients on departure.

Freight

Over-sized or fragile items are shipped via freight, direct to the client’s door. A tracking number is provided for all shipments upon departure as well as an estimated delivery date.

Shipping Arranged by a Third Party

Shipping can be arranged via the client. Please provide the shipping, account number and all pertinent documentation. Turn of the Century Lighting is not responsible for the pick up and delivery if shipping is arranged through a third party.

Brokerage, Duty and Taxes (US Customers Only) Brokerage

Brokerage is calculated after the order has been finalized and is based on the total cost of the goods being shipped to the US. Brokerage is a processing fee charged to import and export goods to the US or Canada and tends to range in price. Costs vary from $45 - $200 depending on the overall value of the shipment. We ensure all costs are provided before the transaction is finalized.

Duty and Taxes

We do our best to ensure goods are exempt from duty as a NAFTA is supplied with every international shipment. But it is the sole discretion of US Customs to charge duty where they see fit. In the event that this happens, clients are responsible for all applicable duty and state taxes.